Terms of Service

1. Acceptance of Terms

Welcome to [TODO: Company Name] ("we," "us," "our," or the "Platform"). These Terms of Service ("Terms") constitute a legally binding agreement between you and [TODO: Legal Entity Name] regarding your access to and use of our event management, booking, and electronic signing platform.

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

Please also review our Privacy Policy, which is incorporated into these Terms by reference.

[TODO: Company Information]
Company Name: [TODO]
Registered Address: [TODO]
Organization Number: [TODO]
Contact Email: [TODO]

2. Definitions

• "Account" means your user account on the Platform.
• "Content" means text, images, files, data, and other materials uploaded or created through the Platform.
• "Tenant" means an organization or workspace created on the Platform.
• "Event" means an event, booking, or activity created through the Platform.
• "Electronic Signature" means a digital signature created through our e-signing feature.
• "User" or "you" means any person who accesses or uses the Platform.

3. Eligibility

You must meet the following requirements to use the Platform:

• You are at least [TODO: 18] years of age
• You have the legal capacity to enter into a binding contract
• You are not prohibited from using the Platform under applicable laws
• If you are using the Platform on behalf of an organization, you have the authority to bind that organization to these Terms

By creating an Account, you represent and warrant that you meet these eligibility requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an Account by providing:

• Valid email address
• Secure password (or OAuth authentication)
• Name and other requested information

You must verify your email address before accessing password-protected features.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password and Account credentials
• All activities that occur under your Account
• Notifying us immediately of any unauthorized access or security breach
• Using a strong, unique password
• Enabling multi-factor authentication (when available)

We are not liable for any loss or damage arising from your failure to protect your Account credentials.

4.3 Account Information

You agree to:

• Provide accurate, current, and complete information
• Update your information to maintain its accuracy
• Not impersonate any person or entity
• Not use another user's Account without permission

5. Permitted Use

5.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal or internal business purposes.

5.2 Acceptable Use

You may use the Platform to:

• Create and manage events, bookings, and resources
• Register for events and make bookings
• Send and sign documents electronically
• Collaborate with team members within your Tenant
• Access and analyze data within your Tenant

6. Prohibited Conduct

You agree NOT to:

6.1 Illegal Activities

• Violate any applicable laws, regulations, or third-party rights
• Use the Platform for fraudulent, illegal, or unauthorized purposes
• Harass, abuse, threaten, or intimidate other users
• Distribute spam, unsolicited messages, or harmful content

6.2 Security and System Integrity

• Attempt to gain unauthorized access to the Platform or other users' Accounts
• Reverse engineer, decompile, or disassemble the Platform
• Circumvent security measures or access controls
• Introduce viruses, malware, or other malicious code
• Conduct penetration testing without written permission
• Scrape, crawl, or use automated tools to access the Platform
• Overload or interfere with the Platform's infrastructure

6.3 Misuse of Features

• Create false, misleading, or fraudulent events or documents
• Forge or falsify electronic signatures
• Impersonate another person or entity
• Use the Platform to collect personal information without consent
• Resell or redistribute access to the Platform without authorization

6.4 Intellectual Property

• Copy, modify, distribute, or create derivative works of the Platform
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks, logos, or branding without permission

Violations may result in immediate termination of your Account and legal action.

7. User Content

7.1 Ownership

You retain all ownership rights to Content you upload or create through the Platform ("User Content"). By uploading User Content, you grant us a limited license to use, store, display, and transmit your Content solely to provide the Platform services to you.

7.2 Content Responsibilities

You are solely responsible for:

• The accuracy, legality, and appropriateness of your User Content
• Ensuring you have all necessary rights and permissions to upload Content
• Not uploading Content that violates intellectual property rights, privacy rights, or other rights
• Complying with data protection laws (e.g., GDPR) when collecting personal data through events

7.3 License to User Content

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to:

• Store, process, and transmit your Content to provide the Platform
• Create backups for disaster recovery
• Display Content to users you authorize (e.g., event attendees, document recipients)

This license terminates when you delete your Content, except for Content that must be retained for legal purposes (e.g., signed documents).

7.4 Prohibited Content

You may not upload Content that:

• Is illegal, harmful, threatening, abusive, or harassing
• Violates intellectual property or privacy rights
• Contains viruses, malware, or harmful code
• Is pornographic, obscene, or offensive
• Promotes violence, discrimination, or illegal activities

7.5 Content Removal

We reserve the right to remove or disable access to User Content that violates these Terms, without prior notice. We are not obligated to monitor User Content but may do so to comply with laws or enforce these Terms.

8. Electronic Signatures

8.1 Legal Effect

Electronic signatures created through our Platform are intended to have the same legal effect as handwritten signatures under applicable electronic signature laws (e.g., eIDAS in the EU, ESIGN/UETA in the US).

8.2 Consent to Electronic Signatures

By using the e-signature feature, you consent to:

• Conducting transactions electronically
• Receiving documents and disclosures electronically
• The collection of audit trail data (IP address, timestamp, device information)

8.3 Signature Authority

You represent and warrant that:

• You have the authority to sign documents on behalf of yourself or your organization
• Your electronic signature is as valid as your handwritten signature
• You intend to be legally bound by the documents you sign

8.4 Audit Trail

We maintain a tamper-evident audit trail for all electronic signatures, including signer identity, timestamp, IP address, and document hash. This audit trail is legally required and cannot be deleted.

8.5 Document Validity

We provide the technical infrastructure for electronic signatures, but we are not responsible for:

• The legal validity or enforceability of signed documents
• The accuracy or completeness of document content
• Disputes between parties regarding signed documents

You should consult legal counsel if you have questions about the validity of electronic signatures in your jurisdiction.

9. Tenant Management and Roles

9.1 Tenant Ownership

When you create a Tenant (organization workspace), you become the Tenant Owner with full administrative rights. The Tenant Owner is responsible for:

• Managing team members and their roles
• All Content and activities within the Tenant
• Compliance with these Terms and applicable laws
• Payment for any paid features (if applicable)

9.2 User Roles

Different roles have different permissions:

• Owner: Full access, cannot be removed
• Admin: Manage events, documents, bookings, team members
• Manager: Manage events, registrations, resources
• Member: View events, create documents, limited actions

9.3 Team Member Responsibilities

If you are invited to a Tenant as a team member, you agree to:

• Follow the Tenant Owner's policies and instructions
• Use access only for authorized purposes
• Not share access credentials with unauthorized persons
• Notify the Tenant Owner of any security incidents

10. Payment Terms

[TODO: This section is for future paid features. Adjust based on your business model.]

10.1 Free Tier

The Platform is currently offered free of charge [TODO: Or specify free tier limitations]. We reserve the right to introduce paid features in the future.

10.2 Paid Features (If Applicable)

• Billing: [TODO: Monthly/annual billing]
• Payment Methods: [TODO: Credit card, invoice, etc.]
• Taxes: Prices exclude applicable taxes (VAT, sales tax)
• Refunds: [TODO: Refund policy]
• Payment Processor: [TODO: Stripe, etc.]

10.3 Price Changes

We reserve the right to change pricing for paid features with [TODO: 30 days] advance notice.

11. Intellectual Property

11.1 Our Intellectual Property

The Platform, including all software, design, text, graphics, logos, and other materials (excluding User Content), are owned by [TODO: Company Name] and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Platform without our express written permission.

11.2 Trademarks

"[TODO: Company Name]" and our logos are trademarks of [TODO: Legal Entity]. You may not use our trademarks without prior written consent.

11.3 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant us an unlimited, irrevocable license to use, modify, and incorporate such feedback without compensation or attribution.

12. Third-Party Services

The Platform may integrate with third-party services (e.g., Google OAuth, payment processors, identity verification). Your use of these services is governed by their respective terms and privacy policies. We are not responsible for the actions, content, or policies of third parties.

13. Disclaimers and Warranties

13.1 "AS IS" Basis

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SECURITY.

13.2 No Guarantee

We do not warrant that:

• The Platform will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Platform is free from viruses or harmful components
• Results obtained from the Platform will be accurate or reliable
• Electronic signatures will be legally valid in all jurisdictions

13.3 Your Responsibility

You are responsible for backing up your data and verifying the accuracy of information. We are not liable for data loss, corruption, or unauthorized access.

14. Limitation of Liability

14.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [TODO: COMPANY NAME] BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Platform
• Any conduct or content of any third party on the Platform
• Unauthorized access to, use of, or alteration of your Content
• Any other matter relating to the Platform

14.2 Cap on Liability

Our total liability for all claims arising from your use of the Platform shall not exceed [TODO: €100 or the amount paid by you in the last 12 months], whichever is greater.

14.3 Exceptions

Some jurisdictions do not allow the limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless [TODO: Company Name], its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of the Platform
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content
• Your use of electronic signatures

16. Termination

16.1 Termination by You

You may terminate your Account at any time by [TODO: Using the "Delete Account" feature in Settings or contacting support]. Upon termination:

• Your Account will be deactivated
• You will no longer have access to your data
• Your data will be deleted in accordance with our data retention policy (see Privacy Policy)
• Signature audit logs will be retained for legal purposes

16.2 Termination by Us

We may suspend or terminate your Account immediately, without prior notice, if:

• You violate these Terms
• We are required to do so by law
• We discontinue the Platform (with reasonable notice)
• Your conduct poses a risk to us, other users, or third parties

16.3 Effect of Termination

Upon termination:

• All licenses granted to you terminate immediately
• You must cease all use of the Platform
• Provisions that by their nature should survive termination shall survive (e.g., disclaimers, limitations of liability, indemnification)

17. Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [TODO: Sweden / Jurisdiction], without regard to its conflict of law provisions.

17.2 Jurisdiction

Any disputes arising from these Terms or your use of the Platform shall be resolved exclusively in the courts of [TODO: Stockholm, Sweden / Jurisdiction].

17.3 Arbitration (Optional)

[TODO: Add arbitration clause if desired, common in US but less common in EU]

17.4 EU Online Dispute Resolution

For EU consumers: The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr/

18. General Provisions

18.1 Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via:

• Email notification to your registered email address
• Prominent notice on the Platform

Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Platform.

18.2 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and [TODO: Company Name] regarding the Platform.

18.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.4 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

18.6 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.

18.7 Export Controls

You may not use or export the Platform in violation of applicable export laws and regulations, including [TODO: EU, US export controls].

19. Contact Information

If you have questions about these Terms, please contact us: